Outsourcing 3.0

Adrianne Yamaki, a 32-year-old management consultant in New York, travels constantly and logs 80-hour work weeks. To eke out more minutes for herself, she routinely farms out the administrative chores of her life - making travel arrangements, hair appointments, restaurant reservations and buying show tickets - to a personal-assistant service, in India.

The Bangalore butler is the latest development in offshore outsourcing.

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